Your privacy is important to us. Downsview, its subsidiaries and affiliates (collectively, “Downsview Mechanical Group”, “us”, “we”) are committed to maintaining the privacy, security and accuracy of the personal information they collect, use and disclose in accordance with applicable legislation. This privacy policy (the “Privacy Policy”) is a statement of principles and guidelines concerning the protection of personal information of our individual clients, individual service providers and other individuals (“you”) (with the exception of our personnel, whose personal information is collected, used and disclosed in accordance with our Personnel Privacy Policy). h5
BY SUBMITTING PERSONAL INFORMATION TO DOWNSVIEW MECHANICAL OR ITS AGENTS, YOU AGREE THAT WE MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, THE PRIVACY PREFERENCES YOU HAVE MADE KNOWN TO US AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting us. If you refuse or withdraw your consent, we may not be able to provide you, or continue to provide you with certain services or information that may be of value to you.
Canadian privacy legislation defines personal information broadly as information about “an identifiable individual” or as information that allows an individual to be identified. The types of personal information that we may collect from you from time to time include: your name, address, telephone number, e-mail address, your forwarding address (e.g. during a vacation), previous address(es), your mailing preferences, delivery instructions, and individual customer service preferences. In addition, from time to time, we may ask you to provide us with more detailed information regarding your interests, occupation, and background. For example, we sometimes ask our customers to complete surveys in order to get a better sense of who they are and what issues, products, or services may be of interest to them. Finally, from time to time, we may acquire demographic and other information about you (e.g. your occupation and interests) from an outside organization, but only if you have previously agreed to allow such an organization to disclose the information to companies such as Downsview Mechanical Group
We collect your personal information for the purposes listed below:
To send you information
From time to time we may send you further information or other products produced
To understand your needs and preferences, including to contact and communicate with you
To conduct surveys, research and evaluations
To whom do we disclose your personal information?
We may disclose your personal information to the following third parties in the following circumstances:
Disclosure to Service Providers
We may disclose your personal information to other companies that provide services on our behalf.
Downsview Mechanical Group may be involved in the sale or transfer of some or all of its business. As part of that sale or transfer, Downsview Mechanical Group may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.
Downsview Mechanical Group may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Downsview Mechanical Group has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to Downsview Mechanical Group’s legal counsel.
Cookies – When an individual visitor accesses the Downsview Mechanical Group website, we may use a browser feature called a “cookie” to collect information such as the type of Internet browser and operating system the visitor uses, the domain name of the websites from which the visitor came, date and duration of the visit, number of visits, average time spent on our websites, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, to our computers each time our websites are visited. Unless a visitor specifically informs us (e.g. by enrolling for our services or sending us correspondence from the websites), we will not know who the individual visitors are. In addition to the identified purposes described in our Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our websites and to improve the functionality and content of the websites. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our websites.
By enabling these advertising features, you give permission to Google Analytics to collect data about your traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics practice. Regardless of how you send data to Google Analytics (e.g. through the Google Analytics tracking code, Google Analytics SDK, or the Measurement Protocol), if you use Google Analytics Advertising Features, you must adhere to this policy.
Upon written request, subject to certain exceptions, Downsview Mechanical Group will inform you of the existence, use, and disclosure of your personal information. Requests should be sent to the attention of:
4299 Queen Street East
Brampton, ON
L6T 5V4
Office Phone: 416-675-6215